Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

by squadron on August 18th, 2010

Don’t let an inexperienced 24 hour carpet cleaner attempt to repair your water damaged carpets. These are the signs you should be watchful of:

Overcharging. An unprofessional water restoration carpet cleaner may load the job up with superfluous extras. E.g. using dehumidification for drying the flooded carpets unnecessarily.

Correct equipment. They might borrow equipment from hire businesses to dry the carpet. This is ok to do, but a professional water damage technician will have all their equipment so they can offer a faster response and hopefully a better value job.

The right moisture metre. If they don’t have the proper moisture meter, they will not be able to see when the carpet is dry enough. This furthers the potential of mould in future. Mould removal may be required.

Specialisation. There are many “Carpet Cleaners” in this industry who do water damage restoration repairs on the “side.” i.e. they don’t take on this sort of task everyday. Be wary of it. Restoring water damage to carpets is an art. Taking carpet off the gripper strips then reinstalling them has to be taken on by a professional, otherwise they can be damaged beyond repair.

You could be thinking, how do I decide on a credible Flood Restoration Business? Below I have listed some signifiers to look out for when you call around for a carpet flood damage business:

What size is their Yellow Pages ad slot: This can indicate how much business they get already. A full-size Yellow Pages advertisement can cost around $50 000. So if they have invested in a large ad, you get some promise that they will deliver the goods.

Where do they show in Google? The higher the rate in Google, the more “online votes” there has been for the business.

What Qualifications do they have? The foundational qualification they need is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for their carpet damage jobs? This is a better indicator. If insurance companies use them, the business is bound to be superb at their work. Insurance companies will use the providers that provide them the better value for their client’s money.

What kind of Equipment do they have? They should own about 100 Air movers. If they own this many, this could indicate they have been established for a good time. Our business took 8 years to accumulate that many wet carpet drying air movers.

What level of commitment can you get for them through a phone call? Try to pin them down to a set rate for water extraction, water removal and initial inspection. If they don’t give you a rate for at least this, you know they are not willing to serve you, so look elsewhere.

Response Time – Our Water Damage Brisbane business works to a 59 minute response time for water damage emergency. The job needs to be attended to ASAP. Mould can grow in a 24 hour period.

If you go by these tips you are sure to find a Flood Damage Restoration technician who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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