Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

Don’t permit an unprofessional 24 hour carpet cleaner show up to repair your water damaged carpets. These are the cautions you should be wary of:

Overcharging. An inexperienced water restoration restorer may build the job up with extra inclusions. E.g. using dehumidification for the damaged carpets isn’t always necessary.

Using the correct equipment. They might use equipment from hire places for drying the carpet. This is all right, but an experienced water damage professional will possess all their equipment so they offer a speedy response and hopefully a better value job.

Proper moisture metre. If they don’t have the choice moisture meter, they cannot see if the carpet is dry enough. This increases the potential of mould growth in the future. Removal of this may be required.

Specialised. There are many “Carpet Cleaners” in this industry who do restoration jobs on the “side.” i.e. they aren’t those who take on this sort of repair every day. Be aware of that. Fixing carpets is an art. Reinstalling carpets on the gripper strips is best to be taken on by a professional, otherwise they can be damaged beyond repair.

You could be wondering, how do I locate a good Flood Restoration professional? Below I have selected some signifiers to look out for when you call around for a carpet flood damage business:

What size is their Yellow Pages ad slot: This can indicate how much repair work they do already. A full-size Yellow Pages ad can cost upwards of $50 000. So if they have got a bigger ad, you can have some expectation that they will deliver the goods.

Where do they come up in Google? The higher the rate in Google, the more “online votes” there have been for that business.

What Qualifications do they have? The base qualification needed is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for carpet damage jobs? This is a great indicator. If insurance companies source them, the business is probably going to be superb at their skill. Insurance companies generally use the providers that grant them the best value for money.

How much Equipment do they have? They should own about 100 Air movers. If they own this many, this shows they have been up and running for a good while. It took our business 8 years to acquire that many wet carpet drying air movers.

What kind of commitment can you get with them with a phone call? See if you can pin them down to a price for water extraction, water removal and initial inspection. If they can’t give you a fee for just this, you know they are not willing to assist you, so move on.

Response Time – Our Water Damage business based in Brisbane is premised to a 59 minute response time for a water damage emergency. The job needs to be responded to ASAP. Mould can develop during a 24 hour period.

If you follow these tips you are sure to get a Flood Damage Restoration business who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.